Hotels and resorts are a service industry. There is nothing more important in any service industry then keeping the customer happy and the guests safe. No other service industry has the burden of keeping patrons safe as much as the tourist industry, because no other service industry has customers at such a disadvantage. Hotel guests routinely leave their rooms with valuables inside. They can become vulnerable when sleeping or showering, or injured as a result of the hotel's negligence. So there are a lot of things to think about from the point of view of management, and security is one of the major concerns.
The hotel and hospitality industry is one which is based on service delivery, and with good service comes good security. PSSPL security is integral to the hotels success, as poor security can expose guests to a plethora of risks and compromise the reputation of the hotel. Security is an essential investment for the success of a hotel, however large or small it is- The guest's peace of mind is central to whether or not they will return to stay again. There are particular risks that are pervasive in hotels one of which is unauthorized visitors. Any detection of unauthorized or suspicious visitors should be communicated immediately to patrolling security staffs, who are fully trained to deal with the situation in a safe and professional way, causing minimal disruption.
Our Hotel security guard services include:
- Visitor and vehicle job site/gate access control
- Visitor and VIP escort
- Site and office security patrol
- Vehicle and foot patrols
- Equipment movement/watch log
- Material In-Out Register
- Daily activities logs
- 24-hour guards service Handling of special or unusual circumstances
- Investigate all thefts and unusual incidents
- Investigate suspicious persons and vehicles
- Create professionally written reports and records
- Assisting in design and application of Closed circuit TV